SHIPPING & RETURNS
All Sleep Packages include digital PDF's, which will be emailed to you within 24 hours of purchase. Please be sure to provide the correct email address and check your spam folder, to ensure delivery of said PDF.
All apparel items are sent domestically and internationally via UPS, and are calculated by weight. Please allow 1-2 business days for your order to process, and 3-5 business days for your to ship domestically (Germany), and 14 business days to ship internationally. We will provide you with shipping and tracking info via email.
Return & Exchange Policy
Non-returnable items include : all sleep packages, online webinars, consultations and additional coaching. If you decide you want to cancel any purchased sleep coaching within 1 working day, you will be refunded 50% of your purchase.
Apparel items : If you need a different size on an item or your item is damaged, please contact us via firstname.lastname@example.org. Please send back the item with a receipt of your shipping costs - we will then send you your new goods and refund any shipping costs differences.
Please note that we cannot do apparel exchanges for any items sent outside the EU.
All apparel orders can be canceled or returned within 14 days.